Frequently Asked Questions
Clear answers about working with NÜGALE—from product development and manufacturing to quality, packaging and project planning.
Company & partnership
What does NÜGALE manufacture?
NÜGALE specializes in contract manufacturing for nutraceuticals, sports nutrition, natural health, pet wellness and selected cosmeceutical applications. Our capabilities include softgels and vegan softgels, two-piece hard capsules, powders, gummies, liquids, stick packs, sachets and selected topical formats.
Who does NÜGALE work with?
We partner with startups, emerging brands and established national or international companies. Support can begin with a new concept, an existing formula or a product line ready to scale.
What makes NÜGALE different?
Partners receive coordinated support from concept through commercialization, backed by experienced teams, flexible manufacturing capabilities, rigorous quality systems and clear communication. Our Toronto facility is Health Canada Site Licensed and operates under GMP requirements.
Where is the NÜGALE facility located?
Our manufacturing facility is located at 41 Pullman Court, Scarborough, Ontario M1X 1E4, Canada. It supports partners across North America and international markets.
How do I start a project with NÜGALE?
Contact our team with your product idea, formula or current specifications. We will review your goals, target market, timing and manufacturing needs, then recommend the most suitable path forward.
Formulation & manufacturing
What product formats can NÜGALE manufacture?
Available formats include softgels and vegan softgels, two-piece hard capsules, powders and powder blends, gummies, liquids, stick packs, sachets and selected creams, lotions, gels and ointments. Final capability depends on the formula and project requirements.
Do you offer custom formulation and private label manufacturing?
Yes. We support both custom product development and private label programmes, including formulation guidance, ingredient sourcing, manufacturing, testing, packaging and commercialization support.
What formulation support is available?
Our team can assist with ingredient selection, formula optimization, flavour development, stability considerations, dosage format and product specifications, with regulatory requirements considered for the intended market.
What is the typical process from concept to finished product?
- Consultation and project planning
- Research and formulation development
- Quotation and product approval
- Ingredient and packaging sourcing
- Manufacturing and production
- Quality assurance and testing
- Packaging and labelling
- Delivery and commercialization
What is the minimum order quantity?
Minimum order quantities vary by product format, formulation complexity, ingredient availability, packaging choice and testing requirements. Our team reviews these factors with you and recommends a practical production plan for your project.
Testing & compliance
Do you test for identity, purity, potency and contaminants?
Products undergo quality assurance and testing appropriate to their specifications and applicable requirements. Testing may include ingredient identity, purity, potency and screening for heavy metals, microbial organisms and other potential contaminants.
How is product traceability maintained?
Raw materials, packaging components and finished products are assigned lot information and documented through batch records. This supports traceability from sourcing and manufacturing through packaging and distribution.
What quality controls are used during production?
QA and QC oversight includes raw-material inspection, in-process monitoring, equipment qualification, environmental controls, finished-product testing and production documentation under established Standard Operating Procedures.
Packaging, quotes & costs
Can NÜGALE handle filling, labelling and packaging?
Yes. We provide filling, labelling and finished-goods packaging across formats that may include bottles, jars, pouches, stick packs, sachets, blister packs and cartons, depending on project requirements.
Can you assist with regulatory-compliant labels?
We provide label review and regulatory guidance for the intended market. This may include ingredient declarations, facts panels, claims, directions, warnings and required regulatory statements. Final compliance responsibility and requirements are confirmed for each project and market.
What information is needed for a manufacturing quote?
Please provide the product format, formula or ingredient list, dosage and serving requirements, estimated quantity, packaging preferences, labelling needs, target market and desired timeline. Complete information helps us prepare a more accurate proposal and production plan.
What factors affect manufacturing cost?
Key factors include ingredient selection and availability, formulation complexity, dosage format, batch size, packaging and labelling, specialized processes, testing requirements, market-specific compliance and logistics.
Have a question about your product?
Share your concept, requirements and timing with our team.